For any non-urgent queries, please feel free to email us on:
We shall endeavour to answer all emails within 16 hours. For any matters requiring an immediate response, please call the surgery.
Unfortunately we are unable to book appointments or respond to any complaints via email.
Please be aware that all phone calls are recorded for training and quality purposes.
We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.