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Welcome to NEMS Platform One Practice

Welcome along to the NEMS Platform One Practice website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home. Please use the menu toolbar to navigate around the website.

 75% of our appointments are released for same day bookings. Please call the Station Street site on 0115 8831900 from 8am Monday-Friday if you require one of these appointments.

(Please note the Upper Parliament Street Branch Practice, 0115 8831960 does not open until 9am Tuesday-Thursday)


Important Notice

Our Branch Practice opening hours are changing!

From Tuesday 2nd January 2018 the opening hours for the Platform One Branch Practice on Upper Parliament Street will be changing. The new hours will be as follows:

Monday - CLOSED
Tuesday - 09:00-14:30
Wednesday - 09:00-14:30
Thursday 09:00-14:30
Friday - CLOSED
Saturday - CLOSED
Sunday - CLOSED
The phone lines (0115 8831960) will open from 09:00am-14:30pm Tuesday-Thursday.

The opening hours for the Platform One Practice on Station Street will remain the same, with their phone lines (0115 8831900) opening from 08:00am-18:30pm Monday-Friday. 




 Station Street Closure Over Easter Weekend

Our Branch Practice opening hours are changing!

Friday 30th March - CLOSED
Saturday 31st March - CLOSED
Sunday 1st April - CLOSED
Monday 2nd April - CLOSED

Service will resume as normal on Tuesday 3rd April 07:30-18:30 (Phone lines from 8am at Station Street)

Plan ahead and make sure you give us plenty of notice if you require your repeat prescription over the Bank Holiday Weekend.

Request online, with your pharmacist or come in and speak to a receptionist.

Please note: We require at least 2 full working days notice for all prescription requests. Any requests that come in after Tuesday 27th March will not be reviewed until the following week.



Coming Soon…

Evening & Weekend Appointments bookable through your GP practice


From March 2018, patients registered at this practice will be able to access additional routine appointments during evenings and weekends through the new GP+ Nottingham City service.


Appointments will be available to see GPs, Practice Nurses, Clinical Pharmacists and Physiotherapists in a fully equipped accessible location on Upper Parliament Street in Nottingham City Centre.


Opening hours will be:

16:00 – 20:00  Monday – Friday
09:00 – 13:00  Saturday & Sunday


This will not be a walk-in service. Appointments are required and will be bookable through the reception team at your own GP practice from March onwards.


More information on this service will be coming very soon through your practice.



Practice Notices

  • We have recently updated our telephone system. Patients are now given a series of options when they contact the surgery. Please select the option appropriate for your need. Please be aware that between 8 and 11 am our service prioritises urgent medical needs and same days appointment bookings. For prescription queries or sicknotes (where an appointment is not required), please call after 11am, for queries regarding referrals, medical reports or non-urgent medical needs (where an appointment is not required), please call after 2pm. We do not take prescription requests over the telephone. 
  • From Monday 2nd October 2017 the GMS1 registration form will be changing. If you wish to register with the surgery please be aware that we can only accept the new GMS1 form from this date. If you wish to register online, please be aware that the new GMS1 form will not be available until Monday 2nd October. If you have completed the old version of the GMS1 form, you will be asked to complete the new form.

  • Do you have controlled drug items on your repeat medication? Please ensure that when collecting your prescription from the surgery, you have your ID or someone collecting on your behalf has their ID. Anyone collecting on your behalf (including nominated chemists) will have their name recorded in your notes as the collector of your prescription. If failure to present an acceptable method of identification occurs, we may withhold your prescription until the collector of the prescription returns with ID. 

  • You can now access a number of services online. Registered patients can now book appointments online and view your summary record. Please let reception know if you would like to register for this service and you will be provided with your log-in details. Click here to log in

Zero Tolerance

The staff will strive very hard to ensure we deal with your queries however priority has to be given based on CLINICAL need. Verbal abuse will not be tolerated

Translation Services  

Medical information resources are available in different languages on the following link:

Wish to go paperless?  Please let Reception know if you would prefer to receive communication from us by email or SMS

(Site updated 20/03/2018)
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